However, in realizing returns from these, organizations have found that “no one shoe fits all”. Organizations need solutions that are quickly implemented, and enable them to actualize their business potential. They need Solutions that leverage best in class processes and real-time reporting systems that ensure operational efficacy. They need Partners who can help them decide, implement, maintain and realize returns from their CRM investments.
SavantInfo has extensive experience in partnering the CRM initiatives of its customers in the Insurance, Financial Services, Manufacturing and Consumer Goods industries. With our strong domain expertise and partnerships with leading CRM package vendors like Siebel, Oracle and SAP, coupled with our robust methodologies and in-house tools, we provide our clients range of value-added services:
· Enterprise CRM Consulting
· Implementation
· Integration
· Up gradation & Migration
· Application Care
SAVANTINFO's Implementation Expertise
We understand that CRM initiatives reach across functional boundaries. That is why SAVANTINFO blends superior industry expertise with technological excellence to deliver unified CRM solutions that meet industry-specific requirements. SAVANTINFO ’s CRM implementation team includes experts who have extensive functional and technical knowledge. We have helped our clients address a range of CRM implementation issues across industry and technology domains.
Our CRM implementation expertise spans the many functions critical to the success of CRM initiatives:
- Sales planning and monitoring, lead management, revenue and product forecasting
- Product configuration and pricing, order entry and fulfillment
- Retail and trade marketing & distribution
- Field personnel deployment, service inventory optimization, repair and returns integration
- Agent and dealer management
- Marketing campaigns and telesales, customer response management
- Customer care and provisioning enablement
- Complex order management
- Billing front-end
- Fraud management front-end
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