Additional Technical Services

· Database design & development
· Analysis of data.
·Generation of reports.

Quality

High quality Computer Training can benefit you! Experience top class training in a friendly atmosphere, as our classes are small in size. You can also avail of our customized training options

IT Training

Courses

· Microsoft Office: Word, Excel, Access, Power point
· Touch-typing .
· Internet .
· Desktop Publishing
· Computerized Account

You can also avail of Customized Training

·One to one training
· Customized training designed to meet your company's needs, on-site or in our training room.
·IT Training in combination with Soft skills training in Customer Care, Interview Techniques, Telephone Techniques, Presentation Skills, Telemarketing, Telesales, Presentation Skills, Interview & Curriculum Vitae preparation.

Soft Skills Training
Courses

· Customer Care
· Interview Techniques
· Telephone Techniques
· Presentation Skills
· Telemarketing
· Telesales

Classes
Morning, afternoon & evening course are available for your convenience. Please call to discuss your requirements and to secure your place.

You can also avail of Customized Training ·
· One to one training
· Customized training designed to meet your company's needs, on-site or in our training room.
· Soft skills training in combination with IT training, MS Office Applications, Internet, Desktop Publishing, Account’s programmes and Touch typing.
· Business Service

Business Service
We can benchmark your staff on their current skill set and give each person a rating on their performance. We then advise on how to improve any shortfalls in their knowledgebase.

An appropriate training programme suited to your business needs will be designed in consultation with you, with the objective of enhancing the skills of your staff to a high level of competence in essential skills.

Our highly skilled and experienced trainers will deliver the training on-site or in our training room.

Call Center Training and Training Materials
Certificate in Introductory Call Center Skills

· Employee ship: Demonstrating Skills for the Workplace
· Contribute to the Efficiency of the Work Flow
· Customer Service Skills
· Telephone Communication Skills
· Input and Retrieve Data Using a Computer System

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